Terms of Service

Last updated: October 2025

Acceptance of Terms

By accessing and using the services provided by Posha Compliance Services ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Services Description

Posha Compliance Services provides business compliance consultancy services including but not limited to:

  • Company registration and incorporation services
  • Tax registration and compliance assistance
  • Industry-specific licensing support
  • Ongoing compliance monitoring and management
  • Corporate secretarial services
  • Regulatory advisory services

All services are provided in accordance with Zambian laws and regulations.

Client Responsibilities

As a client, you agree to:

  • Provide accurate, complete, and timely information required for service delivery
  • Cooperate fully with our team and respond promptly to requests for information
  • Pay all fees and charges as agreed upon in our service agreements
  • Comply with all applicable laws and regulations
  • Notify us immediately of any changes that may affect your compliance status
  • Maintain confidentiality of any sensitive information shared during our engagement
Professional Standards

We commit to:

  • Providing services with professional competence and due care
  • Maintaining confidentiality of all client information
  • Acting in the best interests of our clients within legal and ethical boundaries
  • Staying current with regulatory changes and compliance requirements
  • Providing timely and accurate advice based on current regulations

However, we cannot guarantee specific outcomes or results, as regulatory decisions are made by government authorities.

Fees and Payment

Service fees are as agreed upon in individual service agreements or quotes. Payment terms include:

  • Fees are due as specified in the service agreement
  • Government fees and third-party costs are additional to our service fees
  • Late payment may result in service suspension
  • Refunds are subject to the terms of individual service agreements
Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the fees paid for the specific service in question
  • We are not liable for indirect, consequential, or punitive damages
  • We are not responsible for delays caused by government authorities or third parties
  • Clients are responsible for their own business decisions and compliance maintenance

This limitation does not apply to cases of gross negligence or willful misconduct.

Confidentiality

We maintain strict confidentiality regarding all client information and will not disclose any confidential information except:

  • With your written consent
  • As required by law or court order
  • To regulatory authorities as part of compliance filings
  • To trusted service providers bound by confidentiality agreements
Termination

Either party may terminate services with written notice. Upon termination:

  • All outstanding fees become immediately due
  • We will provide all client documents and information in our possession
  • Confidentiality obligations continue indefinitely
  • We are not obligated to continue work on pending matters unless specifically agreed
Governing Law

These terms are governed by the laws of Zambia. Any disputes will be resolved through:

  • Good faith negotiation between the parties
  • Mediation if negotiation fails
  • Arbitration or court proceedings in Zambia as a last resort
Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

For significant changes, we will provide reasonable notice to existing clients.

Contact Information

For questions about these terms or our services, please contact us:

info@poshacompliance.com
+260 970790687

Posha Compliance Services

Lusaka, Zambia